Question 1

What does Ascensio do?

Accepted Answer

Ascensio helps businesses scale through remote talent solutions. We design operational frameworks, recruit and place qualified professionals, and can manage the employment relationship on your behalf if desired.

Question 2

What services does Ascensio provide?

Accepted Answer

Our services include:
Operational framework design
Process and workflow development
Talent sourcing
Candidate screening
Interview management
Employee placement
Employer of Record (EOR) services
Contractor of Record (COR) services
Ongoing workforce support

Question 3

What is an operational framework?

Accepted Answer

An operational framework is the system that defines how a role functions within your business. We help establish responsibilities, workflows, communication processes, performance expectations, and accountability structures before hiring begins.

Question 4

What types of roles can Ascensio help fill?

Accepted Answer

We can source and place a wide range of remote professionals, including:
Virtual Assistants
Administrative Assistants
Executive Assistants
Client Follow-up Coordinators
Appointment Setters
Customer Support Representatives
Operations Assistants
Marketing Support Staff
Lead Management Specialists

Question 5

Are candidates full-time or part-time?

Accepted Answer

We can help you find both full-time and part-time remote professionals depending on your needs.

Question 6

How does the placement process work?

Accepted Answer

Our process typically follows three stages:
Build the operational framework for the role.
Source, screen, interview, and shortlist qualified candidates.
Place the selected candidate and establish the employment structure that best fits your business.

Question 7

How are candidates screened?

Accepted Answer

Candidates are evaluated through a structured process that may include:
Experience verification
Resume review
Skills assessments
Communication evaluation
Interviews
Role-specific screening

Question 8

What is an Employer of Record (EOR)?

Accepted Answer

With our EOR service, Ascensio acts as the legal employer of the worker while they work exclusively for your business. We handle employment administration, allowing you to focus on managing day-to-day work and outcomes.

Question 9

What is a Contractor of Record (COR)?

Accepted Answer

With our COR service, Ascensio manages contractor engagement and compliance while the professional works with your business. This can simplify contractor administration and reduce operational complexity.

Question 10

Can I manage the employee myself?

Accepted Answer

Yes. Clients can choose to manage the worker directly rather than using Ascensio's EOR or COR services. We can support the recruitment and placement process while leaving ongoing management entirely in your hands.

Question 11

Do I get to interview candidates?

Accepted Answer

Absolutely. We present qualified candidates, but the final hiring decision is always yours.

Question 12

How long does the process take?

Accepted Answer

Timelines vary depending on the role and requirements, but most placements are completed within a few weeks.

Question 13

Why should I build a framework before hiring?

Accepted Answer

Many hiring challenges stem from unclear expectations rather than poor candidates. Establishing processes, responsibilities, and performance standards before recruitment improves onboarding, accountability, and long-term success.

Question 14

Do you work internationally?

Accepted Answer

Yes. Ascensio supports businesses and remote professionals across multiple countries depending on the engagement structure and role requirements.

Question 15

What industries do you work with?

Accepted Answer

We support businesses across a variety of industries, including:
Real Estate
Professional Services
Consulting
Marketing Agencies
Home Services
E-commerce
Growth-stage Businesses

Question 16

Will they be talking directly to my leads?

Accepted Answer

Yes, if that is part of the role. We can help design communication workflows, scripts, and processes so team members represent your brand professionally and consistently.

Question 17

How much does it cost?

Accepted Answer

Pricing depends on the role, scope of work, placement requirements, and whether EOR or COR services are needed. Contact us for a customized proposal.

Question 18

How do I get started?

Accepted Answer

Book a consultation with Ascensio and we'll assess your operational needs, identify opportunities for leverage, and recommend the best hiring and workforce structure for your business.

Frequently asked questions